Contract: Full-time, Permanent
Salary: £11.00 per hour (increasing to £12.06 on 1 April 2023)
Hours: 37.5 hours per week
Staff Benefits:
- Working for an award-winning organisation that values creativity
- Getting to know the MAC’ tickets – your path to becoming an insider
- 35% staff discount in our café bar
- Membership of Inspire employee assistance programme
- Employer pension contributions
- Free Flu jab
Main Purpose of the Job
We are looking for an experienced Café Bar Senior Supervisor to supervise the day-to-day operations of the MAC’s successful café bar. A proven leader with a collaborative approach to delivering an outstanding level of customer care, you will have experience of successfully supervising and developing a customer facing team.
The successful applicant will be personable and enthusiastic, with strong problem-solving skills and the ability to work in a fast-paced environment with confidence and skill. You will be responsible for ensuring that customers and visitors to the MAC receive outstanding service and quality. Excellent communication skills are crucial, along with a rigorous attention to detail. Also, you will need to effectively manage the competing demands within this busy multi-use venue.
Finally, you will be passionate about the MAC and will enthusiastically embrace all elements of its unique organisational culture.
Essential Criteria
- 5 GCSEs or equivalent including English and Maths at grade C or above,
- A minimum of 2 years café or bar experience,
- A minimum of 1 year’s supervisory experience in a similar role
Desirable Criteria
- Professional qualification in hospitality,
- Experience of supervising in a multi-function environment.
To apply
Thank you for your interest in this role, for further details please download an application pack below.
- Please read the information in the job description and send an email to
- recruitment@themaclive.com with the following attachments in Word or PDF format only (we cannot accept links to online CVs, profiles, document downloads or psd files etc),
- Your CV, no more than 2 A4 pages long, including your name, home address, email, and contact number,
- A cover letter, no more than 500 words long, outlining why you’re a suitable candidate for the Senior CaféBar Supervisor role based on the criteria in the job description. Please include the names, addresses, email, phone number and occupations of two people, not related to you, to whom references may be obtained. One of your referees must be your current or most recent employer.
- A completed equal opportunity monitoring form.
Please send your CV, equal opportunities form and covering letter to recruitment@themaclive.com or post your application to the HR and Admin Officer, The MAC, 10 Exchange Street West, Belfast, BT1 2NJ.
The closing date for receipt of applications for the above post is 12 noon on Tuesday 14 March 2023. Interviews will take place W/C 20 March 2023.
The applicants who fit the specifications outlined above most closely will be shortlisted for interview, so please make sure you tell us everything relevant on your CV.
Please note that we are unable to consider any applications which are received after the deadline. If you cannot make an offered interview time, we may not be able to give you an alternative. If you have not heard from us by 24 March 2023, please assume that you have been unsuccessful on this occasion.
We are an Equal Opportunities Employer.
We particularly welcome applications from ethnic minorities, people with health conditions or impairments, LGBTQI+ and other candidates who are under-represented across the workforce.
The closing date for receipt of applications for the above post is 12 noon on Tuesday 14 March 2023
